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Overview:
Ultra Silent Pump: Our cat water fountain has an ultra quiet pump which is super silent when running, keep it below 30db, so the sound of water flow can hardly be heard, and it will not affect your sleep at night even if it is placed in the room
LED Light Shortage Alert: Our cat fountain has a pump that will turn off automatically when the water level is too low to protect itself from burnout. The LED light will turn red to alert you that it needs more water. (Blue light on during normal work)
3L Golden Capacity: The capacity of our cat drinking fountain is 3L/101oz. It can provide cats with 7 days' water consumption or small dogs with 3-4 days' water consumption, which is very suitable for families on short-term business trips
Triple Filtration with Qualified Material: Our cat water bowl is made of high-quality PP resin material and BPA free, which is qualified and durable. Also has a dual-core triple-layer filter, which can get rid of 99% impurities and provide clean and fresh water to cats and dogs. Rinse the cat fountain filter before use and replace them every 3-4 weeks
Easy to Install and Clean: Our pet water fountain is designed with a simple quick-release structure, which is easy to install and clean. It is necessary to clean the water pump and water fountain every 2 weeks in case dog hair/debris might block the pump and cause malfunction
Product information:
Category:Water dispenser
Product material: ABS
Product voltage: 5V
Product size: 25*13*13cm
Product packaging: 25.5*13.5*14cm
Packing list: 1 set of filter / pump 1 set
Product capacity: 3L
Applicable objects:Dogs and cats
Specifications: USB socket 5V (with home charger)
Color: Berlin blue (silent models) motor upgrade, ore white (silent models) motor upgrade, Berlin blue (high-end models) silent with light water shortage power failure, ore white (high-end models) silent with light water shortage power failure, cartridge 3 layers of filtration (6 pieces)
Berlin Blue Silent Models: Motor Upgrade
Cartridge3 layers of filtrati: Filter cartridge 3-layer filter (6-piece pack)
Ore white high models: (high-end model) mute with lights lack water and power
Packing list:
Water dispenser x1
Discount: 20% Off for immediate purchase
Shipping & Delivery:
Below estimated delivery times are applicable only to major countries, with possible delays due to customs inspections, which are out of our control. Working Days:
USA 5-12 days
UK 5-8 days
Germany 5-9 days
Canada 5-9 days
Australia 5-9 days
New Zealand 5-10 days
Russia 5-10 days
China 3-8 days
Japan 6-10 days
Hong Kong 3-8 days
Singapore 6-8 days
Malaysia 8-10 days
All other countries in Europe: 6 to 10 daysAll shipments include a tracking no. unless specified otherwise, and prices are listed in USD. Please note that transit time is excluding order processing period of 1-2 working days.
Notes:Electronic products may be charged extra delivery cost
If the product does not suit you, we shall refund your order 100% upon request!
We have a 365-day return policy, which means you have 365 days after receiving your
item to request a return
To be eligible for a return, your item must be in the same condition that you
received it, unworn or unused, with tags, and in its original packaging. You’ll
also need the receipt or proof of purchase.
To start a return, you can contact us at -> contact@petshomesupplies.com.
If your return is accepted, we’ll send you a return shipping label, as well as
instructions on how and where to send your package. Items sent back to us
without first requesting a return will not be accepted.
You can always contact us for any return question at ->
Tel. (852) 5518 7395 or
Email: contact@petshomesupplies.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@petshomesupplies.com
At our Shopify store, we prioritize your safety and security. Here's how we ensure a secure shopping experience:
1. Secure Transactions: We use advanced encryption to protect your personal and payment information, ensuring it is safely transmitted and safeguarded.
2. Trusted Payment Gateways: Our store integrates with trusted payment gateways, ensuring your transactions are processed securely and efficiently.
3. Data Privacy: Your privacy is our top priority. We follow strict data protection policies to keep your personal information confidential and secure.
4. Secure Platform: Shopify provides robust security features and continuous monitoring against vulnerabilities, ensuring a safe shopping environment.
5. Verified Merchants: We are a verified merchant on Shopify, committed to providing authentic and high-quality products.
6. Transparent Policies: Our clear return, refund, and shipping policies provide peace of mind, knowing we stand behind our products.
7. Customer Support: Our dedicated customer support team is ready to assist with any concerns or questions you may have.
Shop confidently at our Shopify store, where your safety and satisfaction are our top priorities.
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